Welcome: Sino Pharmatec (Shanghai) Co., Ltd.

1. Where have you exported your equipment?

We’ve already exported to more than 50 countries in Aisa, Europe, Middle East, Africa, North America, South America, etc.

2. Can you arrange the visit to your user?

Yes. We visit our users from all over the world.

3. Can you customize the machine according to our requirements?

Yes. According to your urs.

4. Is your equipment in accordance with GMP, FDA, WHO?

Yes, we design and manufacture the equipment according to the requirement of GMP/FDA/WHO in your country.

5. What is your payment terms?

Generally, TT or irrevocable L/C at sight.

6. How about your after-sales service?

We will reply you within 12 hours by email or phone and online trouble shooting is avaiable.

If we have local agent, we will arrange him to your site within 24 hours to assist you to shoot the problem.

7. How about the staff training?

Normally, we will train your staffs during the installation in your site; you are also welcome to send your staff train in our factory.

8. How many coutries have you done the Turnkey Project?

Russia, Africa, KSA , Thailand, Indonesia, US, etc.

9. How long will the turnkey project take?

About 1.5 years from designing the layout to finish installation and commissioning.

10. Which kind of after-sales service you can offer?

Except the regular service, we can also provide you know-how transfer, and dispatch our qualified engineers to help you run the factory up to 3 years.

11. What should we prepare for setting up pharmaceutical plant basically?

Please prepare the land, building construction, water, electricity, etc.

12. What kind of certificate you have?

We have ISO, CE certificate, etc.